What You Don’t Know About AirBnB

We’ve stayed at AirBnBs. They’ve been pretty much in line with the descriptions and the reviews. But was it luck?

Search @AirBnBHell on Twitter, read through the tweets for 20 minutes and then ask yourself, will I ever use AirBnb again?

Nobody knows how many dissatisfied AirBnB guests there are. Thousands of complaints could mean a tiny percent of users’ experiences.

AirBnB’s review process is smart. Both the guest and the host have 14 days to review each other. Neither can see the other’s review until both reviews have been submitted. The problem is, if a guest is very honest, she may not find many AirBnB hosts willing to accept her in the future. AirBnB encourages the guest to separate the criticism from the review, and leave the criticism private for the host. This means that real ratings can be hard to trust.

This breakfast nook outside of our Miami cottage was a great place to eat these delicious Florida tangelos.

Here’s a sample of AirBnBHell’s tweets:

Overcharged Payments with Currency Exchange


Disgusting AirBnB Stay in Florida, Still No Refund


Host Requires Direct Deposit for Confirmed Reservation


Blaming Guests for Bleaching Sheets


Complaint about Host and Apartment in Portugal


It comes down to how much risk you are willing to take for cheaper accommodations? So if you’re okay with some risk, at least read up to learn some warning signs of untrustworthy AirBnB hosts and potential scams.

Apart from @AirBnBHell tweets, here is a short reading list:

Is the host asking you to wire money?


Trip Advisor Forum Thread


Warning signs